If you are expecting to see a shared mailbox and do not see it after this time, please contact Impact Computing. Empowers you to create, collaborate, and innovate through a host of email, calendaring, and premier applications that can be accessed. If you have access to any shared mailboxes, these will be added to Outlook automatically, but this may take up to 30 minutes to complete. Outlook will then setup your mailbox and open. Once Outlook has finished you will see the following screen. Wait for Outlook to configure your profile Please contact Impact Computing if you do not know your 365 password.ģ. Enter your Microsoft 365 password when prompted in the box provided, Your 365 password will usually be 1 uppercase character, 3 lowercase characters followed by 4 numbers (E.g. Dafu3648) or your logon password. Enter your Microsoft 365 account detailsĮnter email address and then click Connect. Select the Outlook icon in the Start menu or double-click the Outlook icon on the Desktop/taskbar.Ģ. Weirdly, when I go into System>Advanced System Settings>User Profiles, only one profile shows up and its the default one created when the PC was first set up, no domain users appear.Before using Outlook for the first time, you will need to add your Outlook profile. I then logged in as the admin to see if it was profile related and opened outlook, it allowed me to sign in with his 365 account.īecause of this I thought it may be his profile, so I deleted him from the registry, restarted and signed in as him, opened outlook.same issue. 'ExcludeHttpsAutoDiscoverDomain'=dword:00000001 If youre not already signed in, click Sign In. Select File > Account (or Office Account if youre using Outlook). Removed all Outlook credentials in Windows Credential Manager For Office apps installed on a Windows PC: If youre not already in an Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one. Tried setting up via Control Panel > Mail After install is complete same issue occurs. Uninstalling Office, restarting, logging into as him then downloading the installer from there and running it. If the problem continues, contact your email administrator.' For some reason when opening outlook and entering his email, it just searches for a while then comes back saying 'Something went wrong and Outlook couldn’t set up your account. Automatically file emails and share photos easily.

The user has office 365 business premium, we've never had an issue before with this. is a free personal email service from Microsoft that doesn't scan your email for the purpose of serving you ads.

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